The ever-changing nature of Oracle software requires forward thinking and insight in the management and support of your Oracle environments. The cycle of upgrading and updating Oracle software and hardware platforms can drain budgets and strain your ability to maintain quality services to your end-users. To break this cycle, Mercury Technology approaches system support with a focus on the future and on long-term results. This requires high levels of technical expertise, insight into product and technology trends, and an appreciation for business and operational concerns.

We require our analysts to be the best in the industry with in-depth knowledge of Oracle technology. Our hiring process is extremely selective. The majority of our analysts have advanced degrees and extensive experience in Oracle systems/database administration and large system software support. As a company and as individuals we are committed to maintaining this high level of excellence - challenging management and staff to broaden their technical foundation, actively planning / re-imbursing their continued education, and pursuing certification of all operations staff.

Mercury Technology managers and senior staff are proactive participants in every engagement - supporting our analysts throughout their assignments. Our managers rigorously evaluate analyst skills before assigning them to support roles. We are committed to providing the proper resource for every job - not just the first available talent. Our senior technical staff meet regularly with all Mercury Technology analysts providing input, guidance, and reviewing deliverables to assure technical objectives and quality standards are met.